Faq

  • Q1: Are the products customizable?

    A: Yes, most of our products are highly customized and are individually designed according to each customer's working conditions, media composition, and temperature drop range.


  • Q2: Required Parameters

    A: Use Purpose, Inlet Process Fluid Material, Inlet Fluid Temperature & Flow Rate,Outlet Fluid Temperature, Ambient Wet Bulb Temperature and Local Power Details


  • Q3: Delivery Time

    A: 15-40days (depending on stock)


  • Q4: Shipping Type

    A: 20"GP or 40"HQ container, installation work maximumly finished in workshop, saving Installation Time and Cost.


  • Q5: What is your after-sales service like?

    A: We ensure product reliability through full-process quality control, retain photos of key milestones, support pre-shipment inspection, and provide comprehensive after-sales service.

    We provide lifetime technical support and clear after-sales guarantees. We can provide remote video installation guidance or send engineers to the site for debugging. All issues will be responded to within 24 hours.